Choose the process to fit the project.
When it comes to deploying a process, the Quality Process philosophy is to choose a process that works – for the client, for the team, and for the project. With every project we take on, we choose from a library of processes we’ve developed over two decades to adapt one that fits. Finding the right fit depends on the needs of the client, and the size, scope, and complexity of the project.
To find the most efficient way of working, we partner with each client to develop a process that’s right for them, based on their size, business workflows, and the maturity of their business. We deploy just enough of just the right process across the lifecycle of the project that enables our clients to manage risk, uncover vulnerabilities, handle an incoming flow of ideas, and move the project forward.
Then we look for inflection points where technology can be leveraged for maximum impact and value. While we believe in the power of technology to add value, we know that tools don’t make projects successful. We never lose sight of the human factor, so we build process with teamwork, organizational culture, and people in mind. Our process takes customers with us on a journey from initial concept to reality.
For Fortune 500 companies, we find our robust process methodology aligns well with systems already in place. Such clients turn to Quality Process for an agile approach that breaks large phases into separate sprints and builds momentum as they quickly accomplish their goals. Startups, who by their very nature lack a robust process, rely on us for a depth and breadth of process techniques that add value beyond our technical abilities. And for rapidly expanding companies that have outgrown their current processes, we can put in place processes that can help their companies grow to the next level of maturity.
A process design to get things done.
A predictable process is enabling. We use process to identify the conditions for success, then reach them, step by methodical step. For a process to work, we believe each step must obtain a clear objective, be measurable, and able to be estimated accurately. Most importantly, each step must deliver the information we need to move on to the next step in the process. This step-by-step roadmap leads us with confidence, predictability and a high degree of certainty toward our goal.
Process multiplies value.
Done right, process doesn’t just add value, it multiplies it. With a flexible process in place, you can respond adroitly to challenges, exploit opportunities, and reduce the numbers of fires you have to fight. That provides more time to think clearly, so you can concentrate on the big ideas and initiatives that mean breakthrough products, higher quality, and greater productivity.
Process leverages the power of teamwork.
When we take on a project, Quality Process goes to work as dedicated members of your team. We leverage the strength of your internal teams by identifying the tasks that are handled most cost-effectively in-house. When needed we bring in specific domain experts to extend the depth of your knowledge. With a cohesive and flexible approach, we can take on the most difficult, complex problems, and complete them confidently and reliably.
Good project management can make the difference between projects that go off the rails and ones that are delivered on time and on budget. Instead of simply setting deadlines, assigning roles, and scheduling milestones, Quality Process adds value by putting in place honest controls that deliver accountability—not change orders—for our clients. To ensure we move forward on a timely basis we break large phases into smaller deliverables, then stage them over time. Breaking up big complex into discreet tasks that take less than eight hours to complete adds an element of accuracy, honesty and security.
When less is more: The minimal viable product.
When the scope of a project exceeds its budget, we work with our clients to deliver the minimal viable product (MVP) that solves our client’s problems. We then go to work to deliver an MVP against a production plan that includes an estimate of overall scope, backstopped by granular progress reports that tell all stakeholders how we are doing against our estimate. With an MVP is released into the marketplace, our client has an opportunity to measure response, learn, adapt and make an even better version.
Documentation that can stand the test of time.
At Quality Process documentation means more than a user manual. As we work toward our goal, we develop documentation on an ongoing basis, identifying known issues and completed tasks in a knowledgebase that becomes a source of institutional memory for each project. We capture decisions that informed the project, elements that have been developed for it, and processes that explain how to use it. We create a structure that is shared by the team, and deliver a roadmap that prioritizes what needs to be done, and specifies what has been built. Over the years, this approach has proven to be a cost-effective way to ensure projects get done right. As employees come and go over time, enduring documentation becomes a valuable knowledge base in its own right, enabling the organization to use, improve, and develop the next generation of technology without having to reinvent the wheel.